Effective Date: 29 August 2026
Last Updated: 29 August 2026
Delmexa Vision (“Delmexa Vision,” “we,” “us,” or “our”) respects the privacy of visitors, users, business owners, listing representatives and other individuals who use our website and services.
This Privacy Policy explains what information we may collect, why we collect it, how it may be used, when it may be shared, how long it may be retained and what choices may be available to you.
Delmexa Vision operates as a local business discovery and directory platform focused primarily on Dehradun, Uttarakhand, India. The platform allows users to explore local businesses, categories and neighbourhoods, submit enquiries, save places, post or submit reviews where enabled and request the addition of a business listing.
By accessing or using the website, submitting information or communicating with us, you acknowledge that you have read this Privacy Policy.
INFORMATION WE MAY COLLECT
Depending on how you use the website, we may collect the following categories of information.
1.1 Information submitted by visitors
When you contact us, submit an enquiry, report an issue or communicate with us, we may collect:
• Full name
• Email address
• Mobile or telephone number
• Subject and message
• Details of your query or complaint
• Any other information you voluntarily include in your communication
Please do not submit passwords, banking PINs, card details, government identification documents, medical records or other unnecessary sensitive information through our general contact or enquiry forms.
1.2 Business listing information
When a business owner, authorised representative or user requests a new business listing or changes to an existing listing, we may collect:
• Business name
• Business category
• Business description
• Business address and service location
• Locality or neighbourhood
• Business phone number
• Business email address
• Website or social-media links
• Opening hours
• Images, logos or photographs
• Services, facilities and other business information
• Name and contact information of the person submitting the listing
• Information required to verify authority, ownership or accuracy
Some business information is intended to be displayed publicly on the website. You should submit business contact information only when you have the authority to publish it.
1.3 Reviews and ratings
Where review functionality is available, we may collect:
• Reviewer name
• Email address
• Rating
• Review or feedback text
• Relevant business listing
• Date and time of submission
• Moderation status
• Technical information used for security and spam prevention
A reviewer’s email address is generally collected for administration, verification and abuse prevention and is not intended to be displayed publicly unless clearly stated.
Reviews may be reviewed, approved, rejected, edited for formatting or removed in accordance with our moderation rules and Terms of Use.
1.4 Saved places and preferences
Where the website offers a “Saved Places” feature, your selections may be stored through your browser, local storage, cookies, session data or an account-based system, depending on the version of the service being used.
If saved places are stored only in your browser, clearing browser data or changing devices may remove them.
1.5 Technical and usage information
When you access the website, our server, hosting provider or security systems may automatically receive technical information such as:
• Internet Protocol address
• Browser type and version
• Device type
• Operating system
• Referring page or website
• Pages visited
• Date and time of access
• Approximate location derived from IP address
• Request and error logs
• Security and anti-spam events
• Cookie or session identifiers
We may use this information to operate, secure, troubleshoot and improve the website.
1.6 Information from public or third-party sources
We may receive or verify business information from:
• Business owners and authorised representatives
• Official business websites
• Publicly available business profiles
• Public directories
• Social-media pages
• Government or regulatory records where lawfully available
• Users who suggest a correction or new listing
The presence of publicly available information does not guarantee its accuracy. Business owners may contact us to request correction, verification or removal, subject to applicable law and legitimate record-keeping needs.
HOW WE USE INFORMATION
We may process information for the following purposes:
• Operating and maintaining the website
• Displaying and organising local business listings
• Reviewing new listing submissions
• Verifying business information or submission authority
• Responding to enquiries, requests and complaints
• Moderating ratings, reviews and user-submitted content
• Correcting inaccurate, outdated or duplicate listings
• Preventing spam, fraud, impersonation, misuse and security threats
• Improving website navigation, content, usability and performance
• Maintaining administrative and security records
• Enforcing our Terms of Use
• Complying with legal obligations or lawful requests
• Establishing, exercising or defending legal claims
• Sending service-related communications
• Sending promotional communication only where permitted and where appropriate consent or another lawful basis exists
We do not intend to use personal information for purposes that are unrelated to the purpose for which it was collected without providing appropriate notice or obtaining consent where required.
CONSENT AND WITHDRAWAL
Where processing is based on consent, you may withdraw your consent by contacting us using the details provided in this Privacy Policy.
Withdrawal will not affect processing that lawfully occurred before the withdrawal request. We may also retain or continue processing certain information where required for legal compliance, fraud prevention, dispute resolution, enforcement of agreements or another lawful purpose.
Withdrawing consent may limit our ability to provide a requested feature or respond to an ongoing request.
PUBLIC INFORMATION
Business names, addresses, business contact numbers, descriptions, images, ratings, reviews, operating hours and similar listing information may be publicly visible.
Information published on the internet may be viewed, copied, indexed or cached by search engines and third parties. Even after content is removed from Delmexa Vision, copies may temporarily remain in search-engine caches or third-party archives outside our direct control.
Do not submit personal residential addresses, private telephone numbers or personal images as business information unless you are authorised and comfortable making that information public.
COOKIES AND SIMILAR TECHNOLOGIES
The website may use cookies, sessions, local storage or similar technologies to:
• Maintain website functionality
• Remember saved places or preferences
• Protect forms and administrative sessions
• Prevent spam and abuse
• Understand general website usage
• Support analytics or embedded third-party services
You may control cookies through your browser settings. Blocking or deleting certain cookies or browser storage may affect saved places, preferences, forms or other website functionality.
If non-essential analytics, advertising or marketing cookies are introduced, Delmexa Vision should provide appropriate notice and consent controls where required.
ANALYTICS, MAPS AND THIRD-PARTY SERVICES
The website may use third-party services such as hosting providers, analytics tools, map services, email delivery providers, security services or embedded content.
These providers may process technical or personal information according to their own privacy policies and contractual terms.
When you follow a link to a business website, social-media platform, map provider or another external service, your interaction is governed by that third party’s terms and privacy policy. Delmexa Vision does not control third-party websites or their data practices.
WHEN INFORMATION MAY BE SHARED
We may share information in limited circumstances with:
• Hosting, database, email, security or technical service providers
• Website administrators and authorised staff
• Contractors supporting website operations under appropriate obligations
• Business owners where necessary to address a listing enquiry, correction or complaint
• Professional advisers such as advocates, accountants or auditors
• Government, regulatory, law-enforcement or judicial authorities when required by law or lawful process
• A successor organisation in connection with a merger, acquisition, restructuring or transfer of the platform, subject to applicable law
• Other parties where you have requested or consented to the disclosure
Service providers should receive only the information reasonably necessary to perform their assigned services.
We do not claim to sell personal information for monetary consideration. If our practices materially change, this Privacy Policy should be updated before the new practice begins.
DATA SECURITY
We take reasonable administrative, technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, loss or misuse.
Such measures may include access controls, password protection, restricted administrative access, software updates, secure hosting practices, backups, form validation and security monitoring.
However, no website, server, database, email or internet transmission can be guaranteed to be completely secure. Users submit information at their own reasonable risk.
You should never send passwords, OTPs, banking PINs, payment card details or confidential credentials through a Delmexa Vision listing, review, contact or enquiry form.
DATA RETENTION
We may retain information only for as long as reasonably necessary for the relevant purpose, including:
• Operating a listing or requested service
• Responding to an enquiry
• Moderating content
• Maintaining security and audit records
• Resolving complaints and disputes
• Preventing repeated abuse or fraud
• Complying with legal, accounting or regulatory requirements
• Establishing or defending legal claims
Public business listings may remain available until removed, corrected, replaced or no longer considered relevant.
Rejected submissions, technical logs, backups and moderation records may be retained for a reasonable period for security, compliance and dispute-management purposes.
When information is no longer required, we may delete, anonymise or securely archive it, subject to applicable legal requirements and backup cycles.
YOUR PRIVACY REQUESTS
Subject to applicable law and verification, you may request:
• Information about personal data being processed
• Correction of inaccurate or misleading information
• Completion of incomplete information
• Updating of outdated information
• Erasure of personal information where retention is no longer required
• Withdrawal of consent where consent is the basis of processing
• Review of a business listing associated with you
• Resolution of a privacy-related grievance
To protect users and businesses, we may ask for sufficient information to verify your identity, authority or relationship with a listing before completing a request.
We may refuse or limit a request where it is fraudulent, unverifiable, legally restricted, technically disproportionate, affects the rights of another person or conflicts with a lawful retention requirement. Where appropriate, we will explain the reason.
BUSINESS LISTING CORRECTION OR REMOVAL
If you own or represent a business listed on Delmexa Vision, you may request correction, verification or removal by providing:
• The exact listing name or URL
• Your name and contact details
• Your relationship with the business
• The specific information that is inaccurate
• Supporting evidence reasonably required to verify the request
Removal requests may not be accepted where publication or retention is required by law, necessary for fraud prevention, relevant to a dispute or based on information that we are legally permitted or required to maintain.
CHILDREN’S PRIVACY
Delmexa Vision is intended for general audiences and business discovery. It is not specifically designed for children.
A child should not submit personal information, reviews, enquiries or business listings without appropriate involvement and consent from a parent or lawful guardian where required.
If you believe a child has submitted personal information without appropriate authorisation, contact us so that the matter can be reviewed.
USER RESPONSIBILITIES
When submitting information, you agree to:
• Provide accurate and lawful information
• Avoid impersonating another person or business
• Submit only information you are authorised to provide
• Avoid publishing unnecessary personal or confidential data
• Keep your own contact and business information updated
• Inform us if submitted information becomes inaccurate
• Cooperate with reasonable verification requests
DATA STORAGE AND CROSS-BORDER PROCESSING
The website and its service providers may store or process information on servers located in India or another jurisdiction, depending on hosting and technical arrangements.
Where information is processed outside India, we will seek to use providers and safeguards appropriate to the nature of the information and applicable legal requirements.
SECURITY INCIDENTS
If we become aware of a personal-data breach, we may investigate, take reasonable containment and remediation steps and provide notifications to affected individuals or authorities where required by applicable law.
Users should promptly report suspected account misuse, fraudulent listings, impersonation, unauthorised publication or other security concerns.
THIRD-PARTY LINKS
Delmexa Vision may contain links to external websites, map services, telephone numbers, email addresses and social-media profiles.
We do not control the availability, accuracy, security or privacy practices of these third parties. Visiting or communicating with a third party is at your discretion, and you should review its privacy policy before sharing personal information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in the website, services, technology, business practices or applicable legal requirements.
The updated version will be published on this page with a revised “Last Updated” date. Material changes may also be communicated through an appropriate website notice.
Your continued use of the website after an update means the revised policy will apply to subsequent use and processing, subject to applicable law.
GRIEVANCE AND PRIVACY CONTACT
For privacy requests, listing corrections, grievances or questions about this Privacy Policy, contact:
Delmexa Vision
Location: Dehradun, Uttarakhand, India
Mobile: +91 95482 88467
Email: delmexavision@gmail.com